Product pages - FAQ’S questions and answers

FAQ - House Cleaning Service.

1How often should I schedule a cleaning service?
The frequency of cleaning is determined by your preferences and needs. Our goal is to offer personalized scheduling options that perfectly align with your requirements, ensuring utmost convenience and satisfaction.
2Are your cleaning products safe for pets and children?
Absolutely! We prioritize the safety of your beloved pets and children, using only non-toxic, pet- and child-friendly cleaning products that ensure a healthy and safe environment for your family.
3How long will the cleaning process take?
The duration of the cleaning service is influenced by your home’s size and condition, but rest assured, we are committed to delivering efficient and high-quality results, never compromising on the standard of our work.
4Are your cleaners trained and experienced?
Rest assured, our cleaners undergo rigorous training and possess extensive experience in the field of professional cleaning, ensuring exceptional expertise and top-notch service for your satisfaction.
5Do you offer any additional services apart from standard apartment cleaning?
Yes, we offer a range of additional services such as deep cleaning, carpet cleaning, and window cleaning to address specific needs and maintain a pristine apartment.

FAQ - Apartment Cleaning Service.

1How many cleaners will be present in my apartment during the cleaning?
Our apartment cleaning teams typically comprise 2-3 highly skilled professionals who are trained to deliver exceptional cleaning results efficiently and effectively.
2Are your cleaners trained to handle delicate surfaces and belongings?
Absolutely! Our cleaners undergo comprehensive training to handle various surfaces and belongings with care, ensuring no damage is caused during the cleaning process.
3Do I need to be present during the cleaning service?
It’s not necessary for you to be present during the cleaning. You can simply provide access to your apartment, and our trusted cleaners will handle the rest with professionalism and care.
4What if I’m not satisfied with the cleaning service?
Your satisfaction is our utmost priority. If you’re not entirely happy with our service, please contact us immediately, and we’ll take swift action to address your concerns and ensure your satisfaction.
5What if I have specific instructions or areas I want the cleaners to focus on?
We encourage open communication, and you can provide specific instructions or highlight areas of concern to ensure our cleaners meet your expectations.

FAQ - AirBNB Cleaning Service.

1Do I need to provide cleaning supplies and equipment?
No need! We bring our own eco-friendly cleaning supplies and high-quality equipment to ensure a thorough and professional cleaning experience for your Airbnb property.
2Are your cleaners trained to handle the unique needs of Airbnb properties?
Absolutely! Our cleaners undergo specialized training to understand the specific cleaning requirements of Airbnb properties, ensuring top-notch service every time.
3How many cleaners will be present during the cleaning of my Airbnb property?
The number of cleaners assigned depends on the size and scope of the cleaning required. Rest assured, we ensure adequate staff to complete the job efficiently.
4How far in advance should I schedule a cleaning for my Airbnb property?
It’s recommended to schedule your cleaning in advance to secure your preferred date and time. However, we understand that last-minute bookings may arise, and we’ll do our best to accommodate your request.
5How do I schedule a cleaning for my Airbnb property?
Scheduling is easy! Simply reach out to our team, and we’ll work with you to find a convenient date and time that suits your Airbnb property’s cleaning needs.

FAQ - Appliance Cleaning Service.

1What types of appliances do you clean?
We clean a wide range of appliances including refrigerators, ovens, stovetops, dishwashers, microwaves, and more.
2Is your cleaning service safe for my appliances?
Absolutely! Our cleaning methods are safe and specifically designed for each appliance type to ensure no damage occurs during the cleaning process.
3Will your cleaning process remove odors from my appliances?
Yes, our cleaning methods effectively eliminate odors, leaving your appliances smelling fresh and clean.
4Can you remove tough stains and build-up from appliances?
Yes, our skilled technicians are equipped to handle tough stains and build-up, restoring your appliances to their original condition and appearance.
5Do I need to prepare my appliances before the cleaning service?
Our team will handle the preparation and cleaning process, so there’s no need for you to take any specific steps beforehand. Just sit back and let us do the work!

FAQ - Move In/Out Cleaning Service.

1What should I do to prepare for a move in/out cleaning?
We recommend packing and removing personal belongings, ensuring access to all areas, and notifying us of any specific cleaning requirements or areas of focus.
2What are the benefits of using a move in/out cleaning service?
This service allows you to save time, make a good impression on your new landlord or tenants and it increase the chances of getting your security deposit back!
3Is the move in/out cleaning service available on weekends or holidays?
Yes, our move in/out cleaning service is available on weekends and holidays, providing you with flexibility and convenience to schedule the cleaning at your preferred time.
4Will the move in/out cleaning service include carpet cleaning?
Carpet cleaning may be included as an additional service, depending on your specific needs. Please inquire with our team for more information.
5How do I schedule a move in/out cleaning service?
You can easily schedule a move in/out cleaning service by contacting our customer service team either through phone, email, or our online booking platform.